General Questions
What is Transcriber?
Transcriber is a machine-based transcription service that provides superior accuracy, speed, security, and cost-effectiveness as compared to traditional human-centric approaches. Our platform efficiently converts audio and video content into accurate text transcripts while providing customization options for government- and industry- specific formats.
Who can benefit from Transcriber's services?
Transcriber was designed from the ground up to meet the unique needs of government agencies at various levels, including federal, state, and local. It also serves law enforcement, healthcare, legislative bodies, and other government entities that require precise transcription services. However, any organization is welcome to benefit from our services.
Is Transcriber suitable for businesses outside of government agencies?
Of course! Transcriber was built to the exacting standards required for government agencies but can also serve any business or organization that requires transcription services. Contact us to discuss your specific needs.
Getting Started
How do I sign up for Transcriber's services?
To get started, visit our homepage and request a free trial. You can also contact our sales team for personalized assistance and to discuss your transcription requirements by emailing us at transcriber@intellectix.com.
Click here to request a free trial of Transcriber.
What are the system requirements to use Transcriber?
Transcriber is a web-based platform, so you only need a computer or mobile device with internet access and a modern web browser to use our services.
Using Transcriber
How does the transcription process work with Transcriber?
The transcription process involves uploading your audio or video files to our platform, where advanced speech recognition technology generates initial transcripts. Human transcriptionists then review and refine these transcripts for accuracy. You can customize the final transcript to meet your specific formatting needs or give us your template and let Transcriber auto-generate your transcripts.
What audio and video file formats are supported?
Transcriber supports a wide range of common audio and video formats, including MP3, WAV, MP4, and more. If you have a specific file format not listed, please contact our support team for assistance.
Can I upload multiple files at once?
Yes, you can upload multiple files simultaneously, streamlining the transcription process and saving you valuable time.
Is it possible to customize the transcript format?
Absolutely! Transcriber offers customization options for transcript formatting. You can tailor the transcripts to align with your organization's specific document standards, including headers, footers, watermarks, and more.
Pricing & Payments
What is the pricing structure for Transcriber's services?
Transcriber offers a flexible pricing structure tailored to your specific needs. Pricing typically depends on factors such as the volume of transcription, customization requirements, and service levels. Contact our sales team for a personalized quote.
Do you offer volume discounts for government agencies?
Yes, we offer volume discounts to government agencies and organizations with larger transcription needs. Our pricing model is designed to accommodate a wide range of volumes, and we can discuss customized pricing options to suit your requirements.
What payment methods are accepted?
We accept various payment methods, including credit cards, electronic funds transfer, and other secure payment options. Our billing team will work with you to ensure a smooth payment process.
Security and Compliance
How does Transcriber ensure the security of my data?
Transcriber prioritizes data security. We host our platform in the GovCloud, a dedicated cloud environment designed for government agencies. We employ robust encryption protocols, access controls, and regular security audits to protect your data from unauthorized access and breaches.
Is Transcriber compliant with government data regulations?
Yes, Transcriber is committed to compliance with government data regulations. We adhere to relevant standards, including HIPAA, NIST, and other industry-specific regulations, ensuring that your data is handled with the highest level of security and confidentiality.
Is encryption used to protect data?
Transcriber utilizes industry-standard encryption methods to protect data both in transit and at rest. This includes secure encryption protocols to safeguard the confidentiality and integrity of your data throughout the transcription process.